Fish pictures are taken as accurately as possible. Pictures shown are for illustration as a representation of the exact fish.
The price listed included shipping costs from Indonesia through Transhipper. Buyer must pay their local transhipper agent for import fees and domestic shipping costs.
Live Arrival Guarantee
In the unlikely event that you do receive a dead fish, you must ensure to contact us within 24 hours of its arrival. Any claims after that will not be honored.
In case of D.O.A, please send us a clear picture of the dead fish in an unopened bag. Customer can submit their claim by email at support@fishbuff.com or WhatsApp through (+62) 821-3871-8445.
Return & Exchange
We do not offer any returns or exchanges but we are happy to replace any orders that meet our claims policy.
